AppraiserBench derives adjustment support from data you supply and documents how it got there. It does not perform an appraisal and it does not make your conclusions for you — you remain solely responsible for the opinions in your report. The data you upload stays yours: we do not sell it, share it, or use it to train anything. Subscriptions renew automatically until you cancel, which you can do at any time.
The short version is a summary, not the agreement. The sections below are.
This agreement
These Terms of Service (the “Terms”) are a binding agreement between you and APPRAISERBENCH LLC (“AppraiserBench”, “we”, “us”), covering the AppraiserBench website, the CompAdjuster and MarketAdjuster applications, and anything else we provide through them (together, the “Service”).
By creating an account, subscribing, or using the Service, you agree to these Terms and to our Privacy Policy, which is incorporated into them. If you do not agree, do not use the Service.
If you are agreeing on behalf of a firm or company, you confirm you are authorised to bind it, and “you” means that organisation.
Your account
You need an account to use the applications. You agree to give accurate information, to keep your password to yourself, and to tell us promptly at [email protected] if you believe someone else has access to your account.
An account is for one named person. Sharing one login across several appraisers is not permitted; if you need more than one seat, email us and we will set it up.
The Service is intended for real estate appraisers and other professionals working with market data, and you must be at least 18 years old to use it.
We may limit who can open a new account. If we ever do, an invitation is personal to you and is not transferable.
What the service is
AppraiserBench is analysis software. You supply comparable sales, land sales and market data — typically an export from your MLS — and the applications derive adjustment indications from that data, show the calculations behind them, and produce exhibits you can place in your workfile.
What it produces is support for an adjustment you decide to make. It is not an appraisal, not an automated valuation model, not a value opinion, and not a review of your work. It does not talk to any lender, AMC, GSE or regulator on your behalf.
The quality of what comes out depends on the data you put in. Where the data does not support an adjustment, the applications are designed to say so rather than produce a number anyway. That is a feature, and it is also a limit: we cannot verify that the sales you upload are accurate, complete, correctly reported by the MLS, or appropriate comparables for your assignment. Only you can.
Where responsibility sits
You are the appraiser. Every opinion, conclusion, adjustment and disclosure in your report is yours, and you are solely responsible for it — including your compliance with USPAP, with the Uniform Appraisal Dataset and any successor standard, with your state licensing requirements, and with the terms of your engagement.
Output from the Service is one input into your professional judgment. You are expected to review it, test whether it is reasonable for the assignment in front of you, and reject or adjust it where your judgment says otherwise. Nothing produced by the Service relieves you of any professional obligation, and no figure it derives becomes your opinion until you decide it is.
AppraiserBench is not a party to your appraisal assignment, has no relationship with your client, and does not supervise, review or certify your work.
Your data and your clients’
The data you upload and the reports you save remain yours. We claim no ownership of them.
We store them so that you can reopen your work, and we use them to operate the Service for you. We do not sell them, rent them, share them with other subscribers, publish them, use them for advertising, or use them to train machine learning models — yours or anyone else’s.
We understand that assignment data carries obligations of its own. Appraisers owe a duty of confidentiality under USPAP’s Ethics Rule, and material you upload may include subject addresses and client information covered by it. We handle that material as confidential and limit access to it to what is needed to run and support the Service. You remain responsible for deciding what it is appropriate for you to upload, and for any consent or notice your own engagement requires.
You can export what we hold from the Account page at any time, and you can ask us to close your account and delete it. How this works in detail is set out in our Privacy Policy.
Acceptable use
You agree not to:
- upload data you do not have the right to use, or that you are prohibited from disclosing;
- share your login, resell access, or use one subscription to serve appraisers who do not hold one;
- copy, decompile or reverse engineer the Service, or use it to build a competing product;
- scrape it, automate it beyond ordinary use, or attempt to defeat its rate limits;
- probe, breach or test the security of the Service or the accounts of others;
- use the Service unlawfully, or in a way that damages it or degrades it for anyone else.
The user guides we provide are for subscribers. They describe our methods in detail, and they are not to be republished or circulated outside your firm.
Subscriptions and billing
Paid plans are billed in advance through Stripe, our payment processor. Card details are collected and stored by Stripe; they never reach our servers.
Prices are shown per user in US dollars, exclusive of any tax that may apply. Current pricing is on the pricing section and in the application at the time you subscribe.
Subscriptions renew automatically at the end of each billing period — monthly for a monthly plan, annually for an annual one — at the then-current price, using the payment method on file, until you cancel. You may cancel at any time, and cancelling stops the next renewal.
If a payment fails, we may retry it and may suspend access until it succeeds. If we change prices, the change applies from your next renewal and we will tell you beforehand.
Free trials
Where we offer a free trial, the length of it is stated at checkout. A trial converts into a paid subscription automatically when it ends, and the payment method on file is charged at that point, unless you cancel before the trial ends. Cancelling during a trial costs you nothing.
Trials are one per person and are offered at our discretion.
Cancelling and refunds
Cancel at any time from Manage billing on the Account page, or by emailing [email protected]. Access continues until the end of the period you have already paid for, and is not renewed after that.
Fees already paid are generally not refundable, and we do not pro-rate a partial period. That said, we would rather have a fair outcome than a technically correct one: if something did not work, or you were charged for something you did not mean to buy, email us and tell us what happened.
Your saved reports stay on your account after a subscription ends, so a later renewal finds your work where you left it. If you would prefer them deleted, ask us.
Availability and changes
We aim to keep the Service available and working, but we do not promise it will be uninterrupted or error free. We may need to take it down for maintenance, and parts of it depend on third parties we do not control.
We develop the Service continuously and may add, change or remove features. If we withdraw something you rely on materially, or discontinue the Service altogether, we will give you reasonable notice and a way to export your data.
Intellectual property
The Service — its software, methods, interface, documentation, guides and the AppraiserBench, CompAdjuster and MarketAdjuster names and marks — belongs to us and is protected by intellectual property law. These Terms grant you a limited, non-exclusive, non-transferable right to use it while your subscription is active, and nothing more.
The exhibits, commentary and analyses the Service produces from your data are yours to use in your reports and workfiles without restriction and without attribution to us.
If you send us feedback or suggestions, we may use them freely and without obligation.
Disclaimer of warranties
The Service is provided “as is” and “as available”. To the fullest extent the law allows, we disclaim all warranties, whether express, implied or statutory, including any implied warranty of merchantability, fitness for a particular purpose, title and non-infringement.
Without limiting that, we do not warrant that the Service will meet your requirements, that its output will be accurate or appropriate for any particular assignment, or that any exhibit it produces will be accepted by any lender, AMC, GSE, reviewer, regulator or court. Determining whether the analysis is credible and appropriate for your assignment is your professional judgment, not ours.
Limitation of liability
To the fullest extent the law allows, AppraiserBench will not be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost business, lost data, or the cost of substitute services, arising out of or relating to the Service — whether the claim is in contract, tort or otherwise, and even if we were told such damages were possible.
Without limiting the section above, we will not be liable for any claim, loss, liability, penalty or disciplinary action arising from an appraisal you prepare, from a value opinion you reach, from an adjustment you apply, or from your compliance or non-compliance with USPAP or any other professional standard.
Our total liability for all claims relating to the Service in any twelve-month period is limited to the amount you paid us for the Service in the twelve months before the event giving rise to the claim.
Some jurisdictions do not allow certain limitations, in which case the limitations above apply to the greatest extent permitted, and nothing here excludes liability that cannot lawfully be excluded — including for fraud.
Indemnity
You agree to indemnify and hold AppraiserBench harmless from any claim, loss or expense (including reasonable legal fees) arising out of your use of the Service, your breach of these Terms, your infringement of anyone’s rights, or an appraisal or other professional work you produce.
Termination
You can stop using the Service and close your account at any time.
We may suspend or terminate an account that breaches these Terms, that is being used unlawfully, or where we are required to. Where circumstances allow, we will tell you first and give you a chance to put it right. On termination your right to use the Service ends; the sections that by their nature should survive — data ownership, intellectual property, disclaimers, liability, indemnity and governing law — do survive.
Changes to these terms
We may update these Terms. If a change is material, we will give notice by email or in the application before it takes effect, and the effective date at the top of this page will change. Continuing to use the Service after that means you accept the updated Terms; if you do not, cancel before they take effect.
Governing law
These Terms are governed by the laws of the State of Idaho, United States, without regard to its conflict of law rules. The state and federal courts located in Idaho will have exclusive jurisdiction over any dispute, and you and we consent to venue there.
If any provision of these Terms is held unenforceable, it will be limited or removed to the minimum extent necessary and the rest will remain in force. Our not enforcing a provision is not a waiver of it.
Contact
Questions about these Terms, about your subscription, or about anything the Service did that you did not expect:
APPRAISERBENCH LLC
PO Box 688
Star, ID 83669
United States
[email protected]
See also our Privacy Policy.